Telemarketer Customer Service team support
  • March 2, 2023
  • Clipping World Ltd
  • 0

Customer Support Executive Needed

Vacancy: 02

Job Context

Customer Support Executive or Representative with English/Bengali.
Hello! We are looking for a talented, motivated, and tech-savvy individual to join our team of professionals and provide top-quality back-office solutions to our US customers.
Our clients, USA based photographers, Photo Studio service providers, so we are looking for dedicated, full-time CS agents (with great knowledge of English and Bengali) to be in charge of various CS-related processes and communicating with customers.

Job Responsibilities | Customer Support Executive

  • Taking care of CS-related tasks
  • Communicating with clients via provided channels
  • Handling incoming calls, chats, texts, and emails
  • File Upload & Download
  • Working with documentation & provided software to perform CS duties
  • Taking care of CS-related issues while ensuring low hold time, short conversations and quick resolution.
  • Understand client requirements and suggest as per requirements.
  • Resolving customer complaints and queries.
  • Maintaining records of each phone call for future reference
  • Following up with customers for any further information.

 

Employment Status
• Full-time

Educational Requirements | Customer Support Executive

• HSC, or Bachelor degree in any discipline
• Graduation from any Reputed University.
• Diploma / B.Sc. In Computer Science.
• Experienced on This Field will Get Higher Priority.

Experience Requirements: N/A

Additional Requirements

● Age 18 to 36 years
● Both males and females are allowed to apply

Job Location

  • Nikunja 2, Khilkhet, Dhaka, Bangladesh

Salary

• Negotiable

Compensation & other benefits

• Salary Review: Yearly As per the company policy.
• Festival Bonus: 2
• Lunch Facilities: Full Subsidize.
• Breakfast/Lunch & Snacks.
• Unlimited tea & coffee.
• Excellent working environment.
• Annual pleasure tour.
• Profit share as per the company policy.
• Other benefits per company policy.

Online and Submit a cover letter explaining why you would be a great fit.
Send Your CV to cwacount21@gmail.com

Apply for this position

Allowed Type(s): .pdf, .doc, .docx
Clipping World Ltd

Clipping World Ltd

Clipping World is a bulk photo editing provider for agencies, E-commerce, Ad firms, photographers, and their professional guider.

https://www.clippingworld.com/